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E-mail, decisional styles, and rest breaks.

James R Baker1, James G Phillips

  • 1School of Psychology, Psychiatry, and Psychological Medicine, Monash University, Victoria, Australia.

Cyberpsychology & Behavior : the Impact of the Internet, Multimedia and Virtual Reality on Behavior and Society
|October 12, 2007
PubMed
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This study explored email use, finding that individuals avoiding responsibility (buck-passing) emailed more frequently. Those using email for breaks (e-breaking) also exhibited procrastination behaviors.

Area of Science:

  • Psychology
  • Organizational Behavior
  • Human-Computer Interaction

Background:

  • Email is a prevalent yet often problematic work application.
  • Understanding problematic email usage patterns is crucial for workplace productivity.
  • Individual differences may influence email behavior and its impact.

Purpose of the Study:

  • To develop and validate a scale measuring "e-breaking" (using email for breaks).
  • To investigate the relationship between individual characteristics (self-esteem, decisional styles) and email behaviors.
  • To predict self-reported and actual email usage patterns.

Main Methods:

  • A scale was developed to assess "e-breaking" tendencies.
  • Self-esteem and decisional styles (vigilance, procrastination, buck-passing, hypervigilance) were measured.

Related Experiment Videos

  • Email behaviors (time spent, message volume, personal vs. work) were assessed in 133 students and marketing employees.

    • Main Results:

    • Lower levels of defensive avoidance (buck-passing) correlated with higher weekly email volume and time spent.
    • Individuals exhibiting "e-breaking" were more prone to behavioral procrastination.
    • "E-breakers" dedicated more time to personal email usage.

    Conclusions:

    • Decisional styles, particularly avoidance, significantly influence email workload and engagement.
    • "E-breaking" is linked to procrastination, suggesting a potential mechanism for problematic email use.
    • Interventions targeting decisional styles may help mitigate excessive or unproductive email behavior.