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Updated: Jul 11, 2026

Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
Published on: July 24, 2017
Online versus conventional shopping: consumers' risk perception and regulatory focus
Guda van Noort1, Peter Kerkhof, Bob M Fennis
1The Amsterdam School of Communication Research, University of Amsterdam, The Netherlands. G.vanNoort@uva.nl
Abstract:
In two experiments, the impact of shopping context on consumers' risk perceptions and regulatory focus was examined. We predicted that individuals perceive an online (vs. conventional) shopping environment as more risky and that an online shopping environment, by its risky nature, primes a prevention focus. The findings in Study 1 demonstrate these effects by using self-report measures for risk perception and prevention focus. In Study 2, we replicated these findings and demonstrated that the effect of an online shopping environment carries over to behavior in a domain unrelated to shopping.
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