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Updated: Jul 10, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Students' satisfaction with their health and social care educational programmes: qualitative findings from the UK
W El Ansari1, T Davis, D Pearson
1Faculty of Sport, Health & Social Care, University of Gloucestershire, Gloucester, United Kingdom. walidansari@glos.ac.uk
Abstract:
This article reports a qualitative assessment of students' satisfaction with their health and social care educational programmes. The responses of 66 students who completed an open-ended "comments" section at the end of a survey to assess students' satisfaction were coded and analysed using the constant comparative method. Respondents commented on: course organization, module organization, workload, module content, course delivery, personnel delivering modules, course workload and assessment, and resources available. The findings suggest that 3 interrelated factors are imperative for "educationally effective" modules: 1) module administration, content and assessment; 2) module teams and university resources; and 3) module relevance.
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