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Published on: June 14, 2019
Effects of retrieval practice on consumer memory for brand attributes
1Manchester Metropolitan University, School of Psychology & Social Change, Hathersage Road, Manchester, M13 OJA, United Kingdom. a.parker@mmu.ac.uk
Retrieval practice can hinder memory for brand details. Recalling some brand information 6 times inhibited recall of unpracticed details, a novel finding in consumer memory research.
Area of Science:
- Cognitive Psychology
- Consumer Behavior
- Marketing Science
Background:
- Retrieval practice is known to enhance memory.
- However, its effects on memory for complex information, like brand attributes, are less understood.
- Potential for retrieval-induced forgetting in consumer memory contexts.
Purpose of the Study:
- To investigate the impact of retrieval practice on memory for brand attributes.
- To determine if repeated retrieval of specific brand information affects recall of non-retrieved attributes.
- To explore inhibitory effects within the retrieval practice paradigm in a consumer context.
Main Methods:
- Participants viewed advertisements for fictional products.
- They then practiced recalling subsets of brand attributes.
- Retrieval practice was administered either 3 or 6 times.
Main Results:
- Retrieval practice inhibited recall of non-practiced brand attributes.
- This inhibitory effect was significant only when retrieval practice occurred 6 times.
- Demonstrated retrieval-induced forgetting in consumer memory.
Conclusions:
- Repeated retrieval practice can lead to forgetting of unpracticed information.
- The frequency of retrieval practice is a critical factor in observing inhibitory effects.
- This study introduces the retrieval practice paradigm as a tool to understand consumer memory dynamics.
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