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Updated: Jul 10, 2026

Signal Attenuation as a Rat Model of Obsessive Compulsive Disorder
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Published on: January 9, 2015

Effect of consumer reporting on signal detection: using disproportionality analysis.

Isaac W Hammond1, Donna S Rich, Trevor G Gibbs

  • 1GlaxoSmithKline, Global Clinical Safety & Pharmacovigilance, 1250 South Collegeville Road, UP-4340, Collegeville, PA 19426, USA.

Expert Opinion on Drug Safety
|October 31, 2007
PubMed
Summary

Consumer reports significantly improve early detection of drug safety signals. Including these spontaneous adverse event reports (SADRs) in pharmacovigilance analysis helps identify potential risks sooner.

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Area of Science:

  • Pharmacovigilance and Drug Safety
  • Regulatory Science
  • Public Health

Background:

  • Spontaneous adverse event reports (SADRs) are crucial for pharmacovigilance, aiming to protect consumer health.
  • While healthcare professionals were the intended source, consumers are now the most frequent reporters of SADRs.
  • Pharmaceutical companies like GSK use signal detection methods, such as multiple-item gamma-Poisson shrinker (MGPS) disproportionality analysis, for safety surveillance.

Purpose of the Study:

  • To evaluate the impact of consumer-submitted adverse event reports on the early detection of safety signals.
  • To compare signal detection timelines using data sets with and without consumer reports.

Main Methods:

  • A study was conducted using two datasets for four randomly selected GlaxoSmithKline (GSK) marketed compounds.
  • One dataset included reports from both consumers and healthcare providers; the second included only healthcare provider reports.
  • Disproportionality analysis, specifically MGPS, was applied to both datasets to identify safety signals.

Main Results:

  • A total of 23 safety signals were identified across the datasets.
  • Including consumer reports led to earlier signal detection in 52.2% of events (12/23), with a mean difference of 1.8 years.
  • In 34.8% of events (8/23), signals were detected in the same year, and in 13% (3/23), signals were detected later with consumer data.

Conclusions:

  • Adverse event reports directly from consumers can significantly enhance the early detection of safety signals.
  • Integrating consumer reports into pharmacovigilance systems improves the timeliness of identifying potential drug safety issues.
  • This study highlights the value of consumer-generated data in strengthening drug safety surveillance.