After the wave-the Centrelink Social Work response offshore

Communities worldwide were affected by the tsunamis that struck a dozen Indian Ocean nations on 26 December 2004. More than 300,000 people were killed or left missing as a result of the tragedy. The Australian Government played a key role in the disaster response overseas and in Australia. As part of a whole-of-government response to the crisis, eight Centrelink Social Workers were deployed to tsunami-affected areas for two weeks after the initial disaster to provide personal support to Australian victims and their families. This paper presents the service delivery framework adopted offshore and delineates the role undertaken by the social workers. Drawing on their practice experience, the paper examines some of the challenges, dilemmas, learnings and implications for future service delivery.