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Test of a model linking employee positive moods and task performance
Wei-Chi Tsai1, Chien-Cheng Chen, Hui-Lu Liu
1Department of Business Administration, National Chengchi University, Taipei, Taiwan. weichi@nccu.edu.tw
Employee positive moods boost task performance by fostering interpersonal helping and motivational processes like self-efficacy and persistence. This research clarifies the mechanisms linking positive emotions to better job outcomes.
Area of Science:
- Organizational Psychology
- Workplace Behavior
- Employee Well-being
Background:
- Previous research indicates a link between positive employee moods and task performance.
- The specific mediating mechanisms require further empirical investigation.
Purpose of the Study:
- To propose and test a model explaining how positive moods influence task performance.
- To examine the roles of interpersonal and motivational processes in this relationship.
Main Methods:
- Two longitudinal studies were conducted with insurance sales agents in Taiwan.
- Data were collected from 306 participants in Study 1 and 263 in Study 2.
Main Results:
- Employee positive moods were found to indirectly predict task performance.
- Interpersonal processes (helping coworkers, receiving support) and motivational processes (self-efficacy, persistence) mediated this relationship.
Conclusions:
- Positive employee moods enhance task performance through improved coworker interactions and increased motivation.
- Understanding these mediating factors can inform strategies to improve employee performance and well-being.
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