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Published on: February 16, 2011
Health care quality in the 21st century
T Smith Moore1, M D Francis, J M Corrigan
1National Quality Forum, Washington, DC 20005, USA. tmoore@qualityforum.org
Healthcare quality and safety are improving through standardized performance measures and increased transparency. Collaboration among stakeholders is crucial for developing national standards to clearly communicate healthcare quality.
Area of Science:
- Health Services Research
- Quality Improvement Science
Background:
- Healthcare quality concepts have evolved significantly.
- Stakeholder engagement in healthcare quality and safety improvement is increasing.
- Performance measurement, outcome assessment, and accountability reporting are key drivers.
Purpose of the Study:
- To highlight the evolving landscape of healthcare quality.
- To emphasize the critical need for collaboration among diverse stakeholders.
- To advocate for the adoption of national standards in healthcare quality measurement.
Main Methods:
- Analysis of trends in healthcare quality and safety initiatives.
- Review of current practices in performance measurement and reporting.
- Identification of key stakeholder groups involved in quality improvement.
Main Results:
- Standardization and national endorsement of performance measures are prevalent.
- Increased transparency and technological innovation are shaping quality assessment.
- Shift towards evaluating episodes of care and individual clinician performance.
Conclusions:
- Collaboration is essential for defining and adopting national healthcare quality standards.
- Clear communication of healthcare quality requires unified measurement approaches.
- Future quality assessment necessitates integrated efforts from consumers, purchasers, and providers.
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