Computer literacy, skills and knowledge among dentists and professionals complementary to dentistry in Scotland

The study objective was to gain a better understanding of the level of literacy in information technology across the dental team within Scotland, thus allowing appropriate planning of education and training for effective use of information technology. In May 2004 a postal questionnaire survey was undertaken of all dentists (2679) and professionals complementary to dentistry (2861) within primary care in Scotland, in both general dental practice and the salaried dental service. Online reply was also an option. Results showed that 43 per cent of respondents considered their IT skills as 'moderate' with a further one-third reporting 'nil' or 'low' skill level. Only one quarter of respondents had accessed a learning programme by PC. The majority of IT competence was self-acquired. Hence 'upskilling' the dental team in IT may be required in order to take advantage of e-learning opportunities available now and in the future.