Patient satisfaction with obstetric ultrasonography

Area of Science:

• Medical Imaging
• Patient Experience Research
• Healthcare Quality Improvement

Background:

• Patient satisfaction studies indicate the delivery method of care significantly impacts patient perception.
• The quality of interaction and operational efficiency are key determinants of patient satisfaction.

Purpose of the Study:

• To investigate patient satisfaction with obstetric ultrasonography.
• To identify operator-influenced variables affecting patient satisfaction in ultrasound procedures.

Main Methods:

• A survey of 100 patients across 4 ultrasound centers in Ebonyi State, Nigeria.
• Utilized self-completion questionnaires with demographic questions and ordinal satisfaction scales.
• Analyzed 92 returned questionnaires using descriptive and inferential statistics (P<.05).

Main Results:

• Overall patient satisfaction ratings were encouraging, exceeding 50% for most indices.
• A minor dissatisfaction point was noted regarding the perceived time between patient arrival and departure.

Conclusions:

• Enhancing staff-patient interactions is crucial for improving satisfaction.
• Effective organizational behavior positively impacts patient satisfaction in diagnostic imaging settings.