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Assessing physician job satisfaction and mental workload.

Oscar W Boultinghouse1, Glenn G Hammack, Alexander H Vo

  • 1Electronic Health Network, The University of Texas Medical Branch, Galveston, Texas 77555-1042, USA.

Telemedicine Journal and E-Health : the Official Journal of the American Telemedicine Association
|December 1, 2007
PubMed
Summary
This summary is machine-generated.

Physician job satisfaction in telemedicine is high, but mental workload is also significant. This pilot study found no direct link between workload and satisfaction levels in physicians.

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Area of Science:

  • Medical Informatics
  • Occupational Health

Background:

  • Physician satisfaction with telemedicine varies.
  • Factors influencing satisfaction, particularly mental workload, are under-explored.
  • Mental workload impacts well-being in complex system interactions.

Purpose of the Study:

  • To evaluate physician job satisfaction and mental workload in a telemedicine practice.
  • To explore the relationship between mental workload and job satisfaction.

Main Methods:

  • Pilot study with five physicians using telemedicine.
  • Administered Job Descriptive Index, Job In General scales, and NASA Task Load Index via web-based surveys.
  • Data collected twice over six months; analyzed using nonparametric statistics.

Main Results:

  • Physician job satisfaction was generally high compared to the general population.
  • Telemedicine mental workload scores were high and stable over time.
  • No significant relationship was found between job satisfaction and mental workload.

Conclusions:

  • Physicians in this telemedicine setting report high job satisfaction.
  • High mental workload in telemedicine is comparable to other high-demand professions.
  • Mental workload does not appear to directly influence job satisfaction in this context.