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Redesign of diagnostic coding in pediatrics: from form-based to discharge letter linked
Hilco Prins1, Hans Büller, Betty Zwetsloot-Schonk
1Department of Medical Informatics, Academic Medical Center, University of Amsterdam, The Netherlands.
Insights
Implementing a new system for diagnosis coding in discharge letters improved accuracy and timeliness in pediatric care. Medical record coders remain essential for ensuring data quality and completeness.
Area of Science:
- Medical Informatics
- Pediatric Healthcare Quality
- Clinical Documentation Improvement
Background:
- Current diagnostic coding relies on manual abstraction of paper records, often leading to moderate data quality.
- Discharge registries are not integrated into daily patient care, impacting data relevance.
- Timely discharge letters are crucial for continuity of care in pediatric settings.
Purpose of the Study:
- To redesign and evaluate a new system for diagnosis registration and discharge letter writing.
- To assess the accuracy of pediatricians' initial diagnosis coding.
- To evaluate the impact of the new system on the timeliness of discharge letters.
Main Methods:
- Pediatricians began including coded diagnoses in a dedicated section of discharge letters.
- A standardized, alphabetized diagnosis list (based on ICD-9-CM) was developed for pediatrician use.
- A reminder system was implemented to improve letter writing timeliness.
- Medical record coders reviewed and corrected the coded diagnoses.
Main Results:
- The proportion of initially incorrect or uncoded diagnoses increased from 25% in 1995 to 67% in 1997.
- Pediatrician-attributable coding errors rose from 9% in 1995 to 37% in 1997.
- Initially, only 50% of discharge letters were completed within six weeks.
- The medical record coder's role in correction was found to be indispensable.
Conclusions:
- The redesigned discharge letter-linked registration system is applicable in daily pediatric care.
- While pediatricians' initial coding accuracy needs improvement, the medical record coder's role is vital for data quality.
- Further improvements in pediatrician training and adherence are necessary to optimize the system.
Abstract:
Diagnostic coding after hospital discharge is mainly based on abstracting of paper medical records by medical record coders. Studies show that the quality of these data is often moderate, possibly because discharge registries play no role in daily patient care. Timely writing of discharge letters is needed to support continuity of care, at least in the Netherlands. This article describes the redesign and evaluation of diagnosis registration and discharge letter writing at a Dutch pediatric department.Formerly, pediatricians at this department completed discharge forms. However, many forms were completed with insufficient information or not at all. Pediatricians now provide diagnoses with codes in a special heading of the discharge letter. The medical record coder checks and corrects this diagnosis heading. A list of diagnoses for pediatrics, based on ICD-9-CM, was developed and alphabetically ordered into one booklet used by pediatricians when dictating discharge letters. A reminder system for in-time writing of letters was implemented. Since 1995, this discharge letter-linked registration has proven to be applicable in daily care. How accurately pediatricians filled in the diagnosis heading was analyzed during two periods. In 1995, 25 percent of the diagnoses were initially (before adjustments made by the medical record coder) not coded or incorrectly coded; nine percent of these shortcomings could be attributed to the pediatricians. In 1997, 67 percent of the diagnoses were initially not coded or incorrectly coded; 37 percent of these shortcomings were attributable to pediatricians. Initially, only half of the letters were written within six weeks after discharge. The correction function of the medical record coder is indispensable.
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