[Non-payment of veterinary bills in The Netherlands]

Non-payment of bills is a phenomenon that has grave economic consequences for all entrepreneurs, veterinary practitioners included. Little in depth research has been performed into the non-payment of veterinary bills. The aim of this study was to quantify the non-payment of bills in Dutch veterinary practices and to investigate the procedures implemented in the case of non-payment and their effectiveness. Non-payment of bills is a potential source of a substantial loss of income in Dutch veterinary practices. Even though veterinarians actively tried to collect the money owed them, often bills were paid very late or were paid in part only.