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Modelling work practices: input to the design of a physician's workstation
D Fafchamps1, C Y Young, P C Tang
1Hewlett-Packard Laboratories, Palo Alto, California 94303-0969.
Proceedings. Symposium on Computer Applications in Medical Care
|January 1, 1991
Summary
Designers can improve systems by accurately modeling user work practices. This study shows how to model physicians' information needs and translate them into design specifications for better system integration.
Area of Science:
- Health informatics
- Human-computer interaction
- Systems design
Background:
- Accurate user modeling is crucial for effective system design.
- Existing methods may not fully capture the nuances of user work practices.
Purpose of the Study:
- To present a method for modeling physicians' information needs.
- To translate this understanding into actionable design specifications.
Main Methods:
- Developing a model of physicians' information needs.
- Translating identified needs into system design specifications.
Main Results:
- A framework for describing and modeling physician information needs was established.
- The translation process yielded specific design recommendations.
Conclusions:
- Accurate modeling of user practices enhances system-user coupling.
- This approach provides a viable method for improving healthcare system design based on user needs.