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A computer-based tutorial for H.I.S. orientation: laboratory results retrieval.

R D Zielstorff1, E E Heller, S S Altshuler

  • 1Massachusetts General Hospital, Boston 02114.

Proceedings. Symposium on Computer Applications in Medical Care
|January 11, 1991
PubMed
Summary

Computer-based training provides a cost-effective method for hospital information system (HIS) orientation. This self-paced tutorial allows staff flexible access to essential system training, improving user competency.

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Area of Science:

  • Health Informatics
  • Medical Education Technology

Background:

  • Hospital information systems (HIS) require extensive staff training.
  • Many healthcare personnel lack prior computer or specific system experience.
  • Effective training is crucial for successful HIS implementation and user adoption.

Purpose of the Study:

  • To demonstrate a computer-based training (CBT) tutorial for a Patient Care Information System (PCIS).
  • To evaluate the efficiency and accessibility of CBT for large-scale staff orientation.
  • To address the challenge of training personnel with limited computer literacy.

Main Methods:

  • Development of a decentralized, self-paced CBT tutorial using high-level software.
  • Deployment of the tutorial to train 2500 clinical and unit support personnel on the PCIS.

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  • Offering optional mentored group classes with a "superuser" for additional support.

    • Main Results:

    • The CBT tutorial successfully trained a large cohort of healthcare personnel.
    • Self-paced learning accommodated varying user needs and schedules.
    • Mentored sessions provided supplementary support for approximately 12% of users.

    Conclusions:

    • Computer-based training is a cost-efficient and flexible solution for HIS orientation.
    • Decentralized, self-paced tutorials enhance accessibility and user control over learning.
    • Blended learning approaches, combining CBT with optional mentored support, can cater to diverse user needs.