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Developing a sense of virtual community measure.

Anita L Blanchard1

  • 1Department of Psychology, University of North Carolina, Charlotte, North Carolina 28223, USA. alblanch@email.uncc.edu

Cyberpsychology & Behavior : the Impact of the Internet, Multimedia and Virtual Reality on Behavior and Society
|December 19, 2007
PubMed
Summary

This study introduces a new measure for sense of virtual community (SOVC), which better explains online group dynamics like support exchange and member identification than traditional measures.

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Area of Science:

  • Social Psychology
  • Human-Computer Interaction
  • Communication Studies

Background:

  • Sense of community is crucial for online group cohesion.
  • Existing measures for sense of community (SOC) are designed for face-to-face interactions and may not fully capture virtual environments.
  • Understanding virtual community dynamics requires specialized measurement tools.

Purpose of the Study:

  • To develop and validate a new Sense of Virtual Community (SOVC) measure.
  • To adapt existing Sense of Community (SOC) concepts for online settings.
  • To improve the measurement of social cohesion in virtual communities.

Main Methods:

  • Developed a new SOVC scale based on existing SOC frameworks.
  • Compared the SOVC measure against a traditional SOC measure.
  • Collected data from 265 members across seven distinct online groups.

Main Results:

  • The new SOVC measure explained at least 7% more variance in key online community indicators.
  • Significant differences were identified between sense of community in virtual versus face-to-face contexts.
  • The SOVC measure demonstrated higher predictive power for exchanging support and member identification.

Conclusions:

  • The developed SOVC measure is a valid and improved tool for assessing community belonging in online settings.
  • The findings highlight the unique characteristics of virtual communities compared to physical ones.
  • This research advances the psychometric understanding of virtual social dynamics.