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Developing a wireless speech- and touch-based intelligent comprehensive triage support system.

Polun Chang1, Yu-Hsiang Sheng, Yiing-Yiing Sang

  • 1Institute of Health Informatics and Decision Making, National Yang-Ming University, Taipei, Taiwan, Republic of China. polun@ym.edu.tw

Computers, Informatics, Nursing : CIN
|December 20, 2007
PubMed
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Voice recognition technology shows significant value in mobile nursing. This study found high accuracy and user willingness, suggesting its potential for improving nursing workflows.

Area of Science:

  • Nursing Informatics
  • Human-Computer Interaction
  • Speech Technology

Background:

  • Voice recognition technology (VRT) is underutilized in mobile nursing despite its potential.
  • Limited research exists on VRT's application and effectiveness in nursing settings.
  • Mobile healthcare demands efficient and intuitive technological solutions.

Purpose of the Study:

  • To evaluate the value and performance of VRT in mobile nursing.
  • To assess nurses' accuracy, efficiency, and willingness to use VRT.
  • To explore VRT's utility in an emergency department triage setting.

Main Methods:

  • Developed a VRT system using VB6.0, Microsoft Speech SDK 5.1, and Simplified Chinese.
  • Implemented the system on touchscreen PCs with wireless headsets in an ED triage station.

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  • Enrolled 30 nurses and measured accuracy rate, operation time, and willingness to use (1-10 scale).
  • Main Results:

    • Achieved an average accuracy rate of 99% for voice recognition.
    • Recorded an average operation time of 108 seconds per task.
    • Nurses reported a mean willingness to use score of 8.2 out of 10.

    Conclusions:

    • Multimodal voice recognition techniques offer significant value to mobile nursing.
    • High accuracy and positive user acceptance indicate VRT's potential to enhance nursing practice.
    • VRT can be a valuable tool for improving efficiency and user experience in mobile healthcare.