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Developing a management information system for a hospital: a case study on vendor selection.

B Y Tsay1, J R Stackhouse

  • 1University of Alabama, Birmingham 35294.

Journal of Medical Systems
|December 1, 1991
PubMed
Summary

A medium-sized hospital developed a management information system by involving users in vendor evaluation. This study offers a decision model for similar hospitals seeking vendor-supported information systems.

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Area of Science:

  • Health Informatics
  • Information Systems Management

Background:

  • Medium-sized hospitals often face challenges in developing management information systems due to limited in-house expertise.
  • User involvement is crucial for successful information system implementation.

Purpose of the Study:

  • To analyze the decision-making process for developing a management information system in a medium-sized hospital.
  • To provide a decision model for hospitals seeking vendor-supported information systems.

Main Methods:

  • The study involved a literature review, market survey, and external consulting to understand available systems.
  • Extended user participation was incorporated into the vendor evaluation process.
  • The reasoning behind the successful selection of a vendor-supported system was analyzed.

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Main Results:

  • The hospital successfully selected a vendor-supported management information system.
  • User expertise and extensive information gathering were key to the successful selection.
  • A structured decision model emerged from the process.

Conclusions:

  • Hospitals with similar characteristics can adopt the proposed decision model for selecting vendor-supported information systems.
  • Effective user involvement and thorough market research are critical for successful information system development.
  • The study highlights the importance of a systematic approach to information system acquisition in healthcare settings.