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Published on: September 27, 2019
Organizational capacity needs of consumer-run organizations
Scott Wituk1, Chi C Vu, Louis D Brown
1Center for Community Support and Research, College of Liberal Arts and Sciences, Department of Psychology, Wichita State University, Wichita, KS 67260-0034, USA. scott.wituk@wichita.edu
Abstract:
Consumer-run organizations (CROs) are self-help oriented organizations that are run entirely by consumers (people who use or have used mental health services). The current study utilizes an organizational capacity framework to explore the needs of operating CROs. This framework includes four core capacity areas: (1) technical, (2) management, (3) leadership, and (4) adaptive capacity. An analysis reveals that the greatest organizational needs are related to technical and management capacities. Implications are discussed in terms of strategies and activities that CRO leaders and mental health professionals and administrators can use to strengthen the organizational capacity of CROs in their community.
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