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According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation, obedience...

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Updated: Jul 8, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Producing a caring environment for staff: forging old paradigms.

¹Somerset Hospital Center for Health, Somerset, Pennsylvania, USA.

Nursing Administration Quarterly

|January 16, 2008

Summary

Nursing leaders must redesign work to empower nurses, blending technology with essential humanistic care. This approach enriches the work environment and enhances patient care delivery.

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Last Updated: Jul 8, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Healthcare Innovation
Nursing Practice
Workforce Management

Background:

Modern healthcare prioritizes technology over traditional bedside nursing care.
Industry pressures often neglect patient and employee well-being in favor of technological advancements.
An aging and shrinking workforce necessitates a renewed focus on compassionate nursing.

Purpose of the Study:

To explore strategies for creating a more caring healthcare environment.
To empower nurses to integrate humanitarian and technological aspects of care.
To propose work redesign models that support traditional nursing values.

Main Methods:

Conceptual analysis of current healthcare trends.
Exploration of work redesign principles mirroring traditional nursing.
Focus on empowering nursing leadership.

Main Results:

Work redesign can enrich the professional environment for nurses.
Empowered nurses can deliver both high-touch and technological care.
Reintegrating traditional nursing paradigms enhances care quality.

Conclusions:

Nursing leaders must proactively create supportive environments.
Empowerment enables nurses to balance technology with humanistic care.
Work redesign is crucial for sustaining compassionate and effective nursing practice.