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[Analysis of quality-of-care indicators for physically abused children and adolescents]
Ana Lúcia Ferreira1, Edinilsa Ramos de Souza
1Instituto de Puericultura e Pediatria Martagão Gesteira, Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brasil. anaferr@gbl.com.br
Abstract:
There has still been limited evaluation in Brazil on the care provided to physically abused children and adolescents. The current study aimed to analyze indicators used in research on services that provide care to such children and adolescents. An exploratory study was conducted, selecting five studies in four services: two nongovernmental organizations in two cities in the interior of São Paulo State and two organizations, one nongovernmental and the other governmental, in the city of Rio de Janeiro. The analysis aimed to identify the indicators used (structure, process, or result) and which aspect of care they proposed to measure (dynamics of care, treatment adherence, case-resolving capacity, and integration with the network). Eighteen process indicators and nine results indicators were identified. A minimum set of essential indicators is recommended to evaluate care for children and adolescents and their families.
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