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Children in chronic pain: promoting pediatric patients' symptom accounts in tertiary care
Ignasi Clemente1, Seung-Hee Lee, John Heritage
1Department of Pediatrics, University of California, Los Angeles, CA, USA. iclemente@mednet.ucla.edu
Insights
Clinicians use specific techniques to encourage children to describe their symptoms. Epistemic prefaces and non-focused questioning were observed in pediatric tertiary care settings, varying by specialty.
Area of Science:
- Pediatric healthcare communication
- Clinical interaction analysis
- Child symptom reporting
Background:
- Effective communication is crucial for accurate pediatric diagnosis.
- Understanding how clinicians elicit symptom information from children is vital.
- Pediatric tertiary care settings present unique communication challenges.
Purpose of the Study:
- To investigate clinician strategies for promoting pediatric patients' symptom accounts.
- To analyze the types and distribution of these strategies across different pediatric subspecialties.
Main Methods:
- Analysis of 69 videotaped pediatric intake visits from pain, gastroenterology, and neurology clinics.
- Quantitative and qualitative data collection from patient-parent pairs.
- Identification and categorization of clinician interactional techniques.
Main Results:
- Two primary methods of promoting child symptom accounts were identified: epistemic prefaces and non-focused questioning.
- Epistemic prefaces were more common in gastroenterology and neurology.
- Non-focused questioning predominated in pain encounters.
Conclusions:
- Clinician communication strategies vary significantly across pediatric subspecialties.
- These techniques aim to enhance the child's role as a primary informant.
- Tailoring communication methods may improve symptom elicitation in pediatric care.
Abstract:
This paper examines how clinicians promote pediatric patients' symptom accounts at the beginning of visits in three pediatric tertiary care clinics at a university hospital in the United States: pain, gastroenterology and neurology. Quantitative and qualitative data were collected for 69 patient-parent pairs, including videotaped intake visits. Two forms of child account promotion, together with their corresponding distribution across clinics, were identified: (1) Epistemic prefaces were used to upgrade the patient's epistemic status and to establish the child as primary informant; and, (2) non-focused questioning was used to permit children latitude in the formulation of symptoms and experiences. In general, epistemic prefaces were characteristic of the gastroenterology and neurology visits, while non-focused questioning was found overwhelmingly in the pain encounters.
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