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Updated: Jul 7, 2026
10:39
Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
[QUALIFY--a tool for assessing quality indicators]
Anne Reiter1, Burkhard Fischer, Joachim Kötting
1Bundesgeschäftsstelle Qualitätssicherung gGmbH (BQS), Düsseldorf. anne.reiter@bqs-online.de
Summary
A new method, QUALIFY, assesses healthcare quality indicators. This systematic approach ensures indicators are relevant, scientifically sound, and feasible for effective healthcare quality control.
Area of Science:
- Health Services Research
- Quality Improvement
- Healthcare Management
Background:
- Quality indicators are essential for monitoring and controlling healthcare quality globally.
- Existing methods for assessing these indicators lack comprehensive operational frameworks.
- Effective quality indicators must meet rigorous quality criteria themselves.
Purpose of the Study:
- To develop and present a robust, operational method for assessing the quality of healthcare indicators.
- To introduce the QUALIFY criteria set as a standardized tool for indicator assessment.
- To provide a methodological basis for selecting high-quality indicators for public reporting.
Main Methods:
- Conducted a systematic review of existing criteria for assessing quality indicators.
- Performed scientific analyses to establish a comprehensive set of assessment criteria.
- Developed the QUALIFY criteria set, comprising 20 criteria across relevance, scientific soundness, and feasibility.
- Tested the QUALIFY set through the assessment of 55 healthcare quality indicators.
Main Results:
- The QUALIFY criteria set was successfully developed, featuring clear definitions and a standardized assessment process.
- QUALIFY demonstrated its utility in assessing the quality of 55 indicators.
- The method provided a reliable basis for selecting indicators for mandatory public reporting in German hospitals.
Conclusions:
- The QUALIFY criteria set offers a fully operational and standardized method for evaluating healthcare quality indicators.
- This framework enhances the reliability and validity of quality indicator selection and implementation.
- QUALIFY supports evidence-based healthcare quality management and public accountability.
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01:05Quality Control
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01:03Data Validation
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01:15Data Validation
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02:39Indicators
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