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Updated: Jul 6, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
"Justine's story" and the art of nursing
1Department of Adult and Child Nursing, University of Massachusetts-Dartmouth, College of Nursing, 285 Old Westport Road, N. Dartmouth, MA 02747, USA.
Abstract:
The author of this response to Dr. Kathryn Gramling's research on the art of nursing as perceived by patients agrees with patient Justine's assessment of the art. The author believes that the expression of a nurse's personality during the caring process creates the art. Justine saw all her nurses, even the brusque one, as performing in a caring way, each according to his/her own personality. The author believes this definition of the art of nursing is valid.
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