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Updated: Jul 6, 2026
14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Choosing and using: patient choice in 'Choose and Book'.
1Kings College London, Florence Nightingale School of Nursing and Midwifery. jenny.bentley@kcl.ac.uk
British Journal of Community Nursing
|March 26, 2008
Summary
Most people want a say in their healthcare decisions. This study examines if the
Area of Science:
- Healthcare policy
- Primary care
- Patient engagement
Background:
- Public opinion favors patient involvement in treatment decisions.
- The elderly, as heavy primary care users, may face limited choices.
- Healthcare modernization aims for user-centered services and consumer engagement.
Purpose of the Study:
- To evaluate the meaningful choices available to elderly patients.
- To assess the 'Choose and Book' system within primary care for elderly users.
Main Methods:
- Review of the 'Choose and Book' system's operation.
- Analysis of patient choice for elderly individuals in primary care.
Main Results:
- The 'Choose and Book' system is intended to increase patient choice.
- Elderly patients' experiences with choice within the system require examination.
Conclusions:
- Patient choice is a key component of modern healthcare.
- The extent of real choice for elderly patients in primary care needs further investigation.
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