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Communication: common challenging scenarios in cancer care
1Department of Health Psychology, Herefordshire Primary Care Trust, Hereford, United Kingdom. ray.owen@herefordpct.nhs.uk
Abstract:
Good communication is at the heart of effective cancer care. Certain situations which occur commonly in cancer care present particular challenges to the communication skills of healthcare professionals. This paper explores some of the reasons why these situations are difficult and provides frameworks for responding, to stimulate thought and discussion.
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Consider the following scenario, which illustrates how these principles are applied in the care of Mr. John, a fifty-year-old teacher diagnosed with metastatic liver cancer.
Initially, Mr. John's cancer...
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Cancer therapies are various modes of treatment, such as surgery, radiation therapy, and chemotherapy that are administered to cancer patients.
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As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
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