Conference overview: through the patient's eyes--improvement tools for the new millennium

    The Joint Commission Journal on Quality Improvement
    |April 1, 2008
    PubMed

    Related Concept Videos

    Patient-centered Care01:13

    Patient-centered Care

    Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
    Nursing Clinical Information System01:27

    Nursing Clinical Information System

    Nursing Clinical Information System (NCIS)
    A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
    Critical attributes of NCIS include:
    Methods of Documentation VI: Case Management Model01:15

    Methods of Documentation VI: Case Management Model

    The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
    For example, a patient with a chronic illness...
    Health Information Technology and Healthcare Information System01:30

    Health Information Technology and Healthcare Information System

    Health Information Technology (HIT)
    Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
    Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

    Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

    Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
    This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
    Documentation in Long-Term and Home Healthcare Setting01:29

    Documentation in Long-Term and Home Healthcare Setting

    Documentation in long-term care facilities and home healthcare settings is crucial for ensuring continuous, coordinated, and comprehensive care for patients. Each setting has its specific documentation processes and tools:
    Long-Term Care Facilities