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Enquiring minds want to know: topics requested by users of a children's health information website

Linda Franck1, Genevieve Noble, Marcella McEvoy

  • 1UCL Institute of Child Health, London, United Kingdom. l.franck@ich.ucl.ac.uk

Patient Education and Counseling
|April 15, 2008
PubMed

Insights

Children and adolescents actively seek online health information, with psychosocial issues and hospital services being top concerns. This study identifies key health topics for UK youth to guide future online resources.

Area of Science:

  • Health Informatics
  • Pediatric Health
  • Adolescent Health

Background:

  • The internet is a significant source of health information for young people.
  • Understanding specific user needs is crucial for developing effective online health resources.

Purpose of the Study:

  • To investigate the health information needs of children and young people using a dedicated health website.
  • To identify prevalent health topics and user demographics accessing online health information.

Main Methods:

  • Prospective analysis of unsolicited inquiries to the Children First for Health website over 18 months.
  • Coding of inquiries by health topic, age group, and accessed web pages.
  • Categorization of requests into general health information and specific inquiries.

Main Results:

  • Over 18 months, 3789 inquiries were received (6.3 per day).
  • General health inquiries (62%) focused more on adolescent (64%) than child (36%) health.
  • Top topics included psychosocial issues, hospital/health services, and growth/development; substance use was low (1%).

Conclusions:

  • Children and adolescents are active internet users for health information.
  • The study provides data on health topics of interest to UK youth.
  • Findings can inform the development of targeted online health information resources for young people.
Abstract

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