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Reliability and validity of the CCNCS: a dependency workload measurement system
Anne-Marie Brady1, Gobnait Byrne, Paul Horan
1Trinity College Dublin, Dublin, Ireland. anne-marie.brady@tcd.ie
The Community Client Need Classification System (CCNCS) effectively measures community nursing workload and client needs. This system provides objective data for workforce planning and standardized client assessments.
Area of Science:
- Nursing
- Healthcare Management
- Public Health
Background:
- Community nursing workload assessment is complex due to diverse patient interactions.
- The Community Client Need Classification System (CCNCS) was developed to capture direct and indirect nursing work.
- CCNCS is designed for applicability across all community care groups.
Purpose of the Study:
- To refine, test, and evaluate the Community Client Need Classification System (CCNCS).
- To assess the utility and reliability of CCNCS in community nursing practice.
Main Methods:
- A survey design was employed.
- Forty-four Public Health Nurses (PHNs) in the Irish Republic used CCNCS with their caseload for four weeks.
- PHNs recorded client contact time and provided feedback on their experience with CCNCS.
Main Results:
- Nurses found CCNCS useful for community nursing.
- High inter-rater and intra-rater reliability were observed.
- Time spent with clients correlated with increasing client need levels.
Conclusions:
- CCNCS offers insight into community nursing complexity and discriminates between client needs.
- The system has potential for standardized assessment across all community nursing clients.
- CCNCS provides objective evidence for community nursing workload, aiding workforce planning.
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