Related Experiment Video
Updated: Jul 5, 2026

Assessment of Stress Effects on Cognitive Flexibility using an Operant Strategy Shifting Paradigm
Published on: May 4, 2020
The influence of psychological flexibility on work redesign: mediated moderation of a work reorganization
Frank W Bond1, Paul E Flaxman, David Bunce
1Department of Psychology, Goldsmiths College, University of London, New Cross, London, United Kingdom. F.Bond@gold.ac.uk
Abstract:
This quasi-experiment tested the extent to which an individual characteristic, psychological flexibility, moderated the effects of a control-enhancing work reorganization intervention in a call center. Results indicated that, compared with a control group, this intervention produced improvements in mental health and absence rates, particularly for individuals with higher levels of psychological flexibility. Findings also showed that these moderated intervention effects were mediated by job control. Specifically, the intervention enhanced perceptions of job control, and hence its outcomes, for the people who received it, especially for those who had greater psychological flexibility. Discussion highlights the benefits of understanding the processes (e.g., mediators, moderators, and mediated moderators) involved in work reorganization interventions.
Related Concept Videos
Stress Prevention and Stress Management Techniques VI
Motivation and Self-Determination
Motivation, the driving force behind behavior, plays a pivotal role at every stage of the change process. The research...
Impact of Individuals on a Group
Self-Regulation
The Influence of Affect on Cognition
Halo Effect
Relationship Formation