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The effectiveness of supermarket posters in helping to find missing children
James Michael Lampinen1, Jack Arnal, Jason L Hicks
1University of Arkansas, USA. lampinen@uark.edu
Insights
Supermarket posters for missing children are not very effective. Most shoppers do not look at the posters, and recognition memory for the children shown is no better than chance.
Area of Science:
- Psychology
- Applied Criminology
Background:
- Missing children are a significant societal concern.
- Supermarkets are frequently used to display missing children posters at exits.
Purpose of the Study:
- To evaluate the effectiveness of posters in finding missing children.
- To assess customer attention and recognition memory for missing children posters.
Main Methods:
- Posters of 8 missing children were displayed in a grocery store.
- Customer surveys and recognition memory tests were administered.
- Data on attention to posters and recall of children's images were collected.
Main Results:
- Most customers acknowledged the importance of the missing children issue.
- A majority reported not looking at or only briefly viewing the posters.
- Recognition memory for depicted children was not significantly above chance.
Conclusions:
- Current poster placement strategies in supermarkets have limited effectiveness.
- Improvements are needed to increase attention and recognition of missing children posters.
Abstract:
One approach used to help find missing children is to place posters of them at the exits of supermarkets. The present research addresses the question of how effective that approach is likely to be. Posters of 8 missing children were displayed on a bulletin board at a cooperating grocery store. Customers leaving the store completed a survey and took a recognition memory test for the children. Most customers thought the problem of missing children was an important issue. However, the majority of customers also reported either not looking at the posters or only briefly looking at the posters. Recognition memory for children depicted in the posters did not reliably differ from chance. It appears that there is much room for improvement when it comes to increasing the attention paid to posters meant to help find missing children.
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