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From telephones to iPhones: applying systems thinking to networked, interoperable products
Guy H Walker1, Neville A Stanton, Daniel P Jenkins
1Ergonomics Research Group, BIT Lab, Brunel University, UB83PH, UK. guy.walker@brunel.ac.uk
Applied Ergonomics
|May 20, 2008
Summary
Consumer products are increasingly connected, adapting to the information age. This paper helps product designers and Ergonomists navigate the complexity of designing networked and interoperable products, using the iPhone as a case study.
Area of Science:
- Product Design
- Human-Computer Interaction
- Information Age Technology
Background:
- Modern consumer products increasingly feature connectivity, upgradeable firmware, and future adaptability.
- This trend signifies a broader integration into the information age, altering traditional product design paradigms.
Purpose of the Study:
- To assist product designers and Ergonomists in understanding and managing the complexities introduced by the information age.
- To guide professionals in designing products that are well-suited for networked and interoperable environments.
Main Methods:
- Analysis of the evolving landscape of connected consumer products.
- Case study utilizing Apple's iPhone to illustrate key concepts.
Main Results:
- The information age necessitates a shift in product design thinking towards adaptability and interoperability.
- Connected products require designers to address new complexities and non-linear interactions.
Conclusions:
- Product designers and Ergonomists must embrace the principles of the information age for effective product development.
- Designing for networked and interoperable systems is crucial for future product success.
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