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Application of the multi-disciplinary thematic seminar method in two homecare cases - a comparative study
Isabella Scandurra1, Maria Hägglund, Sabine Koch
1Centre for eHealth, Uppsala University, Uppsala, Sweden. Isabella.Scandurra@ehealth.uu.se
Unlabelled:
A significant problem with current health information technologies is that they poorly support collaborative work of healthcare professionals, sometimes leading to a fragmentation of workflow and disruption of healthcare processes.
Objective:
This paper presents two homecare cases, both applying multi-disciplinary thematic seminars (MdTS) as a collaborative method for user needs elicitation and requirements specification.
Methods:
This study describes the MdTS application to elicit user needs from different perspectives to coincide with collaborative professions' work practices in two cases.
Results:
Despite different objectives, the two cases validated that MdTS emphasized the "points of intersection" in cooperative work. Different user groups with similar, yet distinct needs reached a common understanding of the entire work process, agreed upon requirements and participated in the design of prototypes supporting cooperative work.
Conclusion:
MdTS was applicable in both exploratory and normative studies aiming to elicit the specific requirements in a cooperative environment.
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