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Related Experiment Video

Updated: Jul 5, 2026

The Social Dimension of Stress: Experimental Manipulations of Social Support and Social Identity in the Trier Social Stress Test
11:13

The Social Dimension of Stress: Experimental Manipulations of Social Support and Social Identity in the Trier Social Stress Test

Published on: November 19, 2015

Risk factors for interpersonal conflicts at work.

Lore De Raeve1, Nicole Wh Jansen, Piet A van den Brandt

  • 1Department of Epidemiology, Maastricht University, Maastricht, Netherlands. lore.deraeve@epid.unimaas.nl

Scandinavian Journal of Work, Environment & Health
|May 22, 2008
PubMed
Summary

Workplace factors like high job demands and insecurity increase interpersonal conflicts. Conversely, social support, job satisfaction, and autonomy can prevent conflicts, aiding workplace well-being strategies.

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Last Updated: Jul 5, 2026

The Social Dimension of Stress: Experimental Manipulations of Social Support and Social Identity in the Trier Social Stress Test
11:13

The Social Dimension of Stress: Experimental Manipulations of Social Support and Social Identity in the Trier Social Stress Test

Published on: November 19, 2015

Area of Science:

  • Occupational Health
  • Organizational Psychology
  • Workplace Safety

Background:

  • Interpersonal conflicts at work are common and have serious health consequences.
  • Identifying workplace risk factors is crucial for developing effective prevention strategies.

Purpose of the Study:

  • To identify specific work-related risk factors associated with the onset of interpersonal conflicts among coworkers and supervisors.

Main Methods:

  • Longitudinal data from 9,241 participants in the Maastricht Cohort Study were analyzed.
  • Logistic regression was used to assess work-related factors at baseline predicting conflict onset after one year.
  • Participants reporting conflicts at baseline were excluded to focus on new conflict development.

Main Results:

  • High psychological job demands, role ambiguity, physical/musculoskeletal demands, poor work environment, shift work, overtime, and job insecurity predicted conflict onset.
  • Social support, job satisfaction, autonomy, monetary rewards, and esteem rewards were protective factors against conflict.
  • Decision latitude and career opportunities specifically protected against supervisor conflicts.

Conclusions:

  • Work environment factors significantly influence the occurrence of interpersonal conflicts.
  • Identified risk factors provide a basis for targeted workplace prevention and intervention strategies to improve employee health and well-being.