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Related Concept Videos

Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Health Literacy01:21

Health Literacy

Health literacy is an individual's or a community's capacity to comprehend, receive, read, and use relevant healthcare information and services. The World Health Organization (WHO, 2018) defines health literacy as the cognitive and social skills that determine the ability of individuals to gain access to, understand, and use information in ways that promote and maintain good health. As a result, the WHO helps individuals manage long-term health concerns, participate in preventative programs,...
Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time for...
Therapeutic Communication01:30

Therapeutic Communication

Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Introduction to Language of Pathophysiology ll01:17

Introduction to Language of Pathophysiology ll

This lesson explores key terms that describe how diseases progress, their outcomes, and their distribution in populations.Diagnostic tests identify diseases and monitor treatment. These include blood and urine tests, biopsies, imaging (X-ray, MRI), and detection of infectious agents.Remission is a reduction or disappearance of symptoms.Exacerbation refers to the worsening of symptoms, such as increased wheezing during an asthma attack.A precipitating factor triggers an acute episode, while a...
Barriers to Effective Communication I01:30

Barriers to Effective Communication I

A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
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Related Experiment Video

Updated: Jul 4, 2026

Involving Individuals with Developmental Language Disorder and Their Parents/Carers in Research Priority Setting
06:16

Involving Individuals with Developmental Language Disorder and Their Parents/Carers in Research Priority Setting

Published on: June 6, 2020

Challenges in language services: identifying and responding to patients' needs.

Marsha Regenstein1, Holly Mead, Kathryn E Muessig

  • 1Department of Health Policy, The George Washington University Medical Center, Washington, DC 20037, USA. marshar@gwu.edu

Journal of Immigrant and Minority Health
|June 10, 2008
PubMed
Summary

Hospital language services (LS) collect patient language data but struggle to identify all patients with limited English proficiency (LEP). Many hospitals train staff, yet LS may not be reaching all patients in need.

Related Experiment Videos

Last Updated: Jul 4, 2026

Involving Individuals with Developmental Language Disorder and Their Parents/Carers in Research Priority Setting
06:16

Involving Individuals with Developmental Language Disorder and Their Parents/Carers in Research Priority Setting

Published on: June 6, 2020

Area of Science:

  • Healthcare Management
  • Linguistic Accessibility in Hospitals
  • Patient Care Services

Background:

  • Effective communication is crucial for patient safety and quality of care.
  • Hospitals serving diverse populations must address language barriers for patients with limited English proficiency (LEP).
  • Hospital-based language services (LS) aim to bridge communication gaps.

Purpose of the Study:

  • To characterize hospital-based language services (LS).
  • To describe practices for identifying patients with limited English proficiency (LEP).
  • To examine interpreter training and organizational structures within hospital LS departments.

Main Methods:

  • Descriptive statistics were used to analyze data from 71 hospitals participating in a national initiative.
  • Data collected included language data collection, LEP volume, service utilization, staffing, training, and organizational structure.
  • The relationship between hospital admissions and language service encounters was analyzed.

Main Results:

  • Ninety percent of hospitals collect primary language data, with Spanish being the most common language.
  • Eighty-four percent of hospitals require interpreter training, and 89% have a designated LS department.
  • No significant correlation was found between hospital admissions and language service encounters, indicating potential underutilization.

Conclusions:

  • Hospital-based LS face challenges in identifying patients with language needs and ensuring adequate staffing and training.
  • Despite data collection, utilization of LS does not correlate with patient volume, suggesting services may not be reaching all patients who need them.
  • There is a need to improve the identification of LEP patients and the integration of LS within hospital organizational structures.