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Related Experiment Videos

Clients' perceptions: the use of case studies in developing theory.

P Pearson1

  • 1Senior Nurse (Research) Community Unit, Newcastle Health Authority, Newcastle upon Tyne, England.

Journal of Advanced Nursing
|May 1, 1991
PubMed
Summary

This study explored how clients perceive health visiting services and their health needs over time. Findings offer insights into improving health visiting practice and client-centered care.

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Area of Science:

  • Community Health
  • Nursing Research
  • Qualitative Health Research

Background:

  • Client perceptions of health visiting are crucial for effective service delivery.
  • Understanding the evolution of these perceptions over time is essential.
  • Relating client views to professional perspectives can bridge service gaps.

Purpose of the Study:

  • To investigate clients' perceptions of health visiting.
  • To examine the relationship between client perceptions of health visiting and health needs.
  • To explore how these perceptions change over time and in relation to professional views.

Main Methods:

  • A two-phase qualitative study using semistructured interviews and diaries.
  • Phase one involved 41 parents' perceptions at a single time point.

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  • Phase two followed 19 primiparous parents and 10 health visitors over 10 months.
  • Main Results:

    • Grounded theory analysis revealed eight key concept areas.
    • Client perceptions of health visiting evolve significantly over time.
    • Discrepancies were noted between client and professional perceptions of health needs.

    Conclusions:

    • Health visiting practice can be enhanced by understanding and integrating client perspectives.
    • The study highlights the importance of longitudinal data in capturing perceptual shifts.
    • Case studies are valuable for developing substantive theory in health visiting research.