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Methods of Documentation VI: Case Management Model

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Related Experiment Videos

Case management and outreach: similarities and differences in worker tasks.

Therese Macan¹, Jennifer Cunningham, Matthew R Lemming

¹Department of Psychology, University of Missouri-St. Louis, St. Louis, MO 63121-4499, USA. Therese.Macan@umsl.edu

Care Management Journals : Journal of Case Management ; the Journal of Long Term Home Health Care

|July 16, 2008

Summary

This study developed a new job analysis instrument for case management and outreach workers. This tool helps classify programs, identify effective activities, and improve staff selection and appraisal.

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Area of Science:

Social Work
Public Health
Healthcare Management

Background:

Case management and outreach services are crucial for individuals with complex needs.
Existing tools lack comprehensive measures for these roles.
A standardized taxonomy is needed to compare different service delivery models.

Purpose of the Study:

To conduct a job analysis of case management and outreach work.
To develop a novel instrument for measuring job dimensions.
To provide a tool for program classification and performance assessment.

Main Methods:

Job analysis methodology was employed.
Development of a new measurement instrument.
Validation of the instrument's utility for various applications.

Main Results:

A comprehensive instrument was successfully developed.
The instrument can classify programs across multiple dimensions.
It identifies specific activities potentially linked to client outcomes.

Conclusions:

The developed instrument offers a standardized approach to understanding case management and outreach roles.
Potential applications include program comparison, outcome correlation, and personnel assessment.
This contributes to evidence-based practices in social and healthcare services.