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Pharmacy management strategies for improving drug adherence
1Humana, Inc., 500 West Main Street, Louisville, KY 40202, USA. wfleming@humana.com
Medication nonadherence causes significant quality gaps and costs in U.S. healthcare. Pharmacy management strategies, including collaborative networks and medication therapy management (MTM), can reduce nonadherence and improve value-based care.
Area of Science:
- Health Services Research
- Pharmacy Practice
- Quality Improvement
Background:
- U.S. healthcare faces significant quality gaps and rising costs.
- Nonadherence to prescription medications is a key driver of these issues.
- Managed care quality is impacted by medication nonadherence.
Purpose of the Study:
- Describe quality gaps in managed care linked to medication nonadherence.
- Identify components of successful pharmacy management strategies to combat nonadherence.
Main Methods:
- Analysis of quality gaps in managed care settings.
- Characterization of pharmacy management initiatives.
- Review of organizational efforts (Pharmacy Quality Alliance, National Committee for Quality Assurance) using Medicare Part D as impetus.
Main Results:
- Collaborative pharmacy networks and MTM programs effectively reduce medication nonadherence.
- Pharmacy Quality Alliance is developing quality metrics, data aggregation, and reporting mechanisms.
- National Committee for Quality Assurance has established MTM measures for pharmacy quality monitoring.
Conclusions:
- Pharmacy management initiatives like collaborative networks and MTM are crucial for reducing nonadherence.
- Value-based healthcare necessitates investment in appropriate medication use and nonadherence reduction.
- Addressing nonadherence proactively can mitigate future high costs of treating severe diseases.
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