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Creating a clinical video-conferencing facility in a security-constrained environment using open-source AccessGrid

Enrique Terrazas1, Timothy R Hamill, Ye Wang

  • 1Department of Laboratory Medicine, University of California, San Francisco, San Francisco, CA, USA.

AMIA ... Annual Symposium Proceedings. AMIA Symposium
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Implementing an open-source AccessGrid system reduced travel time for the University of California, San Francisco's Laboratory Medicine department. This multimedia conferencing solution connected multiple facilities affordably and effectively.

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Area of Science:

  • Medical Informatics
  • Computer Science

Background:

  • The Department of Laboratory Medicine at UCSF faced significant travel time due to facility separation.
  • Inefficient communication and collaboration impacted departmental operations.

Purpose of the Study:

  • To evaluate the feasibility and effectiveness of an open-source multimedia conferencing system for inter-facility communication.
  • To reduce travel time and improve collaboration within the UCSF Department of Laboratory Medicine.

Main Methods:

  • Installation of an open-source AccessGrid multimedia-conferencing system.
  • Utilized consumer-grade equipment to connect 6 sites across 5 separate facilities.
  • Addressed security through AG software features and local network administration.

Main Results:

  • The AccessGrid system was rapidly and enthusiastically adopted by users.
  • The implemented solution was cost-effective compared to alternative communication methods.
  • Deployment faced challenges due to network security restrictions, necessitating a reduced port list for AG components.

Conclusions:

  • Open-source multimedia conferencing systems offer a viable and economical solution for improving collaboration in geographically dispersed medical departments.
  • Careful consideration of network security protocols and administrative practices is crucial for successful deployment.
  • The AccessGrid system demonstrated significant benefits in reducing travel time and enhancing communication efficiency.