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Published on: August 1, 2019
Using electronic questionnaires to collect patient reported history
Angie Benoit1, Patricia Dykes, Frank Chang
1Partners Healthcare System, Boston, MA, USA.
AMIA ... Annual Symposium Proceedings. AMIA Symposium
|August 13, 2008
Summary
Patients entering historical clinical data via online questionnaires can improve office workflow and satisfaction. This approach enhances population health assessment and risk evaluation by leveraging patient-provided information effectively.
Area of Science:
- Health Informatics
- Clinical Workflow Optimization
- Patient Engagement
Background:
- Electronic Medical Record (EMR) adoption is hindered by the time and effort needed for clinical data entry.
- Clinicians underutilize patient-entered data for identifying critical issues and guiding interventions.
Purpose of the Study:
- To assess the impact of pre-visit online patient data entry on clinical workflow.
- To evaluate the effect on physician and patient satisfaction.
- To determine the utility for population-based health and risk assessment.
Main Methods:
- Patients completed online questionnaires to provide historical clinical data prior to appointments.
- Data integration into the clinical workflow was analyzed.
- Physician and patient satisfaction surveys were conducted.
Main Results:
- Pre-visit patient data entry positively impacted office workflow efficiency.
- Both physician and patient satisfaction showed improvement.
- The method supported population-based health and risk assessment.
Conclusions:
- Leveraging patient-entered historical data through online questionnaires is a viable strategy.
- This approach addresses EMR data entry barriers and enhances clinical decision-making.
- It offers benefits for workflow, satisfaction, and population health management.
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