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Qualitative assessment of Diabetes-STAR: a patient portal with disease management functions
Stephen E Ross1, Carolyn T Nowels, Leah M Haverhals
1Division of General Internal Medicine, University of Colorado at Denver and Health Sciences Center, Denver CO, USA.
Abstract:
Diabetes-STAR is a disease management program integrated with an online patient portal. Of 331 patients enrolled in a randomized trial, we interviewed 37 users about benefits, barriers and recommendations for program improvements. User preferences included 1) addressing differences in types of users, 2) sending out alerts when new information is available, and 3) providing more oversight of user diary data.
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