Are patients happier at most wired hospitals?

Area of Science:

• Health Informatics
• Healthcare Management
• Quality Improvement

Background:

• The 10th annual H&HN Most Wired Survey and Benchmarking Study was conducted.
• Assessing the impact of information technology on patient preference and hospital quality outcomes is crucial.

Purpose of the Study:

• To analyze data from the 10th annual H&HN Most Wired Survey.
• To determine if patient preference correlates with hospital information technology adoption.
• To compare quality outcomes between Most Wired organizations and general hospitals.

Main Methods:

• Analysis of data from the H&HN 10th annual Most Wired Survey and Benchmarking Study.
• Comparison of quality outcomes, including risk-adjusted mortality rates, between identified Most Wired organizations and a general hospital population.

Main Results:

• Patients show a preference for hospitals and health systems that have implemented advanced information technology.
• The 100 Most Wired organizations demonstrated superior quality outcomes compared to hospitals in general.
• Specifically, risk-adjusted mortality rates were better among the Most Wired organizations.

Conclusions:

• Advanced information technology adoption is associated with increased patient preference in healthcare settings.
• Hospitals recognized as 'Most Wired' exhibit higher quality performance, indicating a positive correlation between technology and patient care outcomes.