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Inquiries into Malaysia's socio-technical disasters: recommendations and lessons learnt
Aini Mat Said1, Fakhru'l-Razi Ahmadun, Razali Abdul Kadir
1Department of Resource Management and Consumer Studies, Faculty of Human Ecology, Universiti Putra Malaysia, Selangor, Malaysia.
Disasters
|September 6, 2008
Summary
Inquiries into socio-technical disasters in democratic countries primarily yield social recommendations (85%) over technical ones (15%). This study analyzes disaster inquiry recommendations to improve future incident management and learning.
Area of Science:
- Disaster Management
- Socio-technical Systems Analysis
- Public Policy
Background:
- Democratic nations frequently conduct disaster inquiries to determine causes and prevent future occurrences.
- Such inquiries serve as a platform for public catharsis and policy change advocacy.
- Malaysia has faced six major socio-technical disasters since 1968, leading to regulatory updates.
Purpose of the Study:
- To analyze recommendations from Malaysian socio-technical disaster inquiries.
- To identify patterns in social versus technical recommendations.
- To propose improvements for managing inquiry tribunals for effective incident learning.
Main Methods:
- Grounded theory approach.
- Constant comparative method for analyzing inquiry recommendations.
- Qualitative data analysis of recommendations from six landmark Malaysian disasters.
Main Results:
- Recommendations from disaster inquiries are predominantly social (85%) rather than technical (15%).
- Analysis reveals a significant emphasis on social factors in post-disaster recommendations.
- Inquiry tribunals provide crucial data for societal and corporate learning.
Conclusions:
- Improving the management of inquiry tribunals is essential for maximizing their value.
- Learning from past socio-technical disasters requires a balanced focus on both social and technical recommendations.
- Effective inquiry management enhances future disaster prevention and response strategies.
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