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The volunteer program in a Children's Hospice.
Shalu Duggal1, Peggy Farah, Lynn Patricia Straatman
1Canuck Place Children's Hospice, Vancouver, British Columbia, Canada.
Journal of Palliative Medicine
|September 16, 2008
Summary
Canuck Place Children's Hospice (CPCH) offers a successful pediatric volunteer program, highlighting unique roles and support for clinical teams. Continuous improvement in training and feedback is key for this vital service.
Area of Science:
- Pediatric Palliative Care
- Hospice Volunteer Programs
- Healthcare Support Services
Background:
- Canuck Place Children's Hospice (CPCH) is a world-leading pediatric palliative care provider.
- Established in 1995, CPCH offers complimentary hospice care to children with life-threatening conditions and their families.
- Pediatric palliative hospice care is an emerging field, with limited literature on volunteer program development.
Purpose of the Study:
- To describe the distinct volunteer roles and experiences at CPCH.
- To illustrate how volunteers support the clinical team's efforts.
- To address challenges and propose strategies for the CPCH volunteer program.
Main Methods:
- Utilized a descriptive research design.
- Gathered insights through interviews with the founding volunteer director and current CPCH volunteers.
- Included perspectives from a current CPCH volunteer detailing their program experience.
Main Results:
- The CPCH volunteer program is integral to supporting the lives of children and families.
- Effective volunteer selection and comprehensive training are foundational to program success.
- Volunteer roles are diverse, encompassing direct and non-direct care support.
Conclusions:
- Volunteer selection and training are crucial for a cohesive and confident workforce.
- Areas for enhancement include volunteer feedback mechanisms and training for non-direct care roles.
- CPCH values and acknowledges the diverse talents and ongoing contributions of its volunteers.
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