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Published on: April 21, 2017
[Measuring workload of home visit care activities using relative values]
Seong-Ok Han1, Eun-Cheol Park, Dae-Ryong Kang
1Graduate School of Public Health, Yonsei University, National Cancer Center, National Cancer Control Research Institute, Korea.
Summary
The workload of home visit care activities is influenced by physical, mental, and time factors, with emergency situations posing the highest demands. Home-helper experience also impacts workload.
Area of Science:
- Gerontology
- Healthcare Management
- Occupational Health
Context:
- Home visit care is a critical component of long-term care insurance.
- Understanding the workload of home helpers is essential for service quality and sustainability.
- The study focuses on the 2nd Longterm Care Insurance Demonstration Project in Korea.
Purpose:
- To quantify the workload associated with home visit care activities.
- To determine the relative values of different home care tasks.
- To identify factors influencing the workload of home helpers.
Summary:
- 126 home helpers participated, evaluating 24 home visit care activities across four dimensions: physical efforts, mental efforts, stress, and time.
- Supporting elderly's mobility (going out) consumed the most time, while coping with emergencies generated the highest physical, mental, and stress loads.
- All four workload dimensions (physical, mental, stress, time) significantly predicted overall workload, alongside the home helper's career length.
Impact:
- Provides a quantitative basis for valuing home visit care services.
- Highlights the demanding nature of emergency care within home settings.
- Informs policy and practice for optimizing home helper support and resource allocation.
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