[Burnout in volunteer health workers].
P Argentero1, N S Bonfiglio, R Pasero
1Dipartimento di Psicologia, Università di Pavia, Italy. piergiorgio.argentero@unipv.it
Giornale Italiano Di Medicina Del Lavoro Ed Ergonomia
|October 18, 2008
Summary
Volunteer hospital workers experience minimal burnout, though emergency roles and less seniority correlate with higher emotional exhaustion. Relational issues with medical staff also contribute to dissatisfaction.
Area of Science:
- Occupational Health
- Psychology
Context:
- Previous research focused on burnout in paid healthcare staff.
- Volunteer hospital workers remain understudied regarding burnout.
Purpose:
- To investigate burnout prevalence in volunteer auxiliary personnel.
- To identify organizational factors contributing to burnout in this population.
Summary:
- The study assessed 80 Red Cross volunteers using the Maslach Burnout Inventory and qualitative methods.
- Emergency team volunteers reported higher depersonalization and lower fulfillment.
- Lower seniority and team-leader roles were associated with increased burnout and dissatisfaction.
Impact:
- Findings suggest volunteer burnout is minimal but highlights specific risk factors.
- Identifies relational and organizational challenges with medical staff impacting volunteer satisfaction.
- Informs targeted interventions to support volunteer well-being in healthcare settings.
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