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Medication use and patient satisfaction: a population-based survey
Mary Geitona1, John Kyriopoulos, Dimitris Zavras
1Department of Economics, University of Thessaly, Volos, Greece.
Family Practice
|October 22, 2008
Summary
Greek households generally reported high satisfaction with medication use, except for costs. Patient satisfaction is linked to demographic and social factors, highlighting the need for healthcare policy to consider socio-cultural variations.
Area of Science:
- Health Services Research
- Patient Satisfaction Studies
- Pharmaceutical Policy Analysis
Background:
- Growing interest in assessing patient satisfaction.
- Methodological challenges in interpreting comparative survey results.
- Importance of understanding patient perspectives on medication use.
Purpose of the Study:
- Examine Greek household satisfaction with medication use aspects.
- Identify correlates of patient satisfaction with medications.
- Inform healthcare policy through patient-centered data.
Main Methods:
- Cross-sectional national survey of 1000 Greek households.
- Telephone interviews for socio-demographic and health data collection.
- Satisfaction assessed across physician consultation, pharmacist advice, tolerability, and cost.
Main Results:
- 36.9% used prescribed medications; 52.8% used over-the-counter drugs.
- High satisfaction reported for most aspects, except medication costs.
- Age, residence, insurance, and health status correlated with satisfaction.
Conclusions:
- Patient satisfaction with medication use is influenced by demographic and social factors.
- Healthcare policy must consider socio-cultural variations.
- Systemic factors within the healthcare system impact patient satisfaction.
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