Exploring patient, visitor and staff views on open visiting
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Updated: Jun 28, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
1Clatterbridge Centre for Oncology NHS Foundation Trust.
Background:
There is a debate within nursing on whether open visiting promotes or hinders patient care.
Aim:
This study aimed to add to the evidence base on which visiting times best suit patients, visitors and staff.
Method:
The study used a naturalistic research design. Three questionnaires were carried out with patients, visitors and staff in an oncology setting.
Results And Discussion:
The three groups favoured set visiting times and protected mealtimes. Participants also favoured a limit to the number of visitors per patient at any one time and thought a quiet time should be introduced.
Conclusion:
Patients, visitors and staff preferred set visiting times. They also felt some flexibility needed to be built around these set times.
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