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Published on: February 16, 2011
Exploring patient, visitor and staff views on open visiting
1Clatterbridge Centre for Oncology NHS Foundation Trust.
Patients, visitors, and staff prefer set visiting times and protected mealtimes in oncology settings. This study suggests implementing structured visiting hours with some flexibility to optimize patient care and satisfaction.
Area of Science:
- Nursing Research
- Healthcare Management
- Patient Experience
Background:
- Ongoing debate in nursing regarding the impact of open visiting hours on patient care.
- Need for evidence-based guidelines on optimal visiting policies in healthcare settings.
Purpose of the Study:
- To investigate patient, visitor, and staff preferences for visiting times.
- To inform best practices for managing visiting hours in oncology care.
Main Methods:
- Utilized a naturalistic research design.
- Conducted three distinct questionnaire-based surveys.
- Gathered data from patients, visitors, and healthcare staff in an oncology unit.
Main Results:
- All three groups (patients, visitors, staff) favored set visiting times.
- Protected mealtimes were also preferred by participants.
- A consensus emerged favoring a limit on the number of concurrent visitors per patient.
Conclusions:
- Patients, visitors, and staff strongly prefer structured visiting hours over open visiting.
- Introduction of a 'quiet time' and flexibility within set visiting hours are recommended.
- Findings support the implementation of defined visiting policies to enhance the healthcare environment.
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