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Related Concept Videos

SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
Types of Reports I: Hand-off Report01:25

Types of Reports I: Hand-off Report

A hand-off report, also known as a change-of-shift report, is a crucial nursing process that ensures the smooth transition of patient care responsibilities between nursing staff.
Following are the key components and categories of hand-off reports:
Purpose and Process:
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Communication01:28

Communication

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
Within...
Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Nurses' Legal Responsibilities II01:23

Nurses' Legal Responsibilities II

Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and patients...

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Related Experiment Video

Updated: Jun 28, 2026

Setup and Execution Of the Blindfolded Code Training Exercise
05:25

Setup and Execution Of the Blindfolded Code Training Exercise

Published on: March 29, 2019

Multi-professional communication during a patient handoff.

Marge Benham-Hutchins1, Judith A Effken

  • 1University of Arizona College of Nursing, Tucson, AZ, USA.

AMIA ... Annual Symposium Proceedings. AMIA Symposium
|November 13, 2008
PubMed
Summary

Understanding healthcare communication is vital for effective health information technology (HIT) design. Social Network Analysis helps reveal how technology impacts provider interactions and workflows in patient care.

Related Experiment Videos

Last Updated: Jun 28, 2026

Setup and Execution Of the Blindfolded Code Training Exercise
05:25

Setup and Execution Of the Blindfolded Code Training Exercise

Published on: March 29, 2019

Area of Science:

  • Health Informatics
  • Communication Science
  • Sociology

Background:

  • Limited understanding of communication principles for multi-professional healthcare IT.
  • Existing workflows and communication patterns are complex and influenced by technology.
  • Need for novel methods to assess technology's impact on healthcare delivery.

Purpose of the Study:

  • To explore communication principles for designing effective healthcare IT.
  • To understand how health information technology influences provider communication and workflow.
  • To apply Social Network Analysis in complex patient care environments.

Main Methods:

  • Utilized Social Network Analysis (SNA) as a framework.
  • Examined interactions between healthcare providers.
  • Investigated environmental constraints, including health information technology.

Main Results:

  • SNA provides insights into communication behavior influenced by technology.
  • Identified key interaction patterns among diverse healthcare professionals.
  • Demonstrated the impact of IT on communication dynamics within patient care settings.

Conclusions:

  • Social Network Analysis is a valuable method for studying healthcare IT's impact.
  • Effective IT design requires understanding technology's influence on communication and workflow.
  • Further research is needed to optimize IT for multi-professional healthcare teams.