Patient-centered design: conceptually modeling the health care consumer
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Updated: Jun 28, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Cynthia LeRouge1, Jiao Ma, Gianluca De Leo
1Saint Louis University, Saint Louis, MO, USA.
Abstract:
Traditional information systems (IS) development adopts a systematic approach without necessarily using a specific user model that personalizes the system to one or more user groups. This field study demonstrates the value and application of two user-centered design tools user -- profiles and personas -- as a part of the methodology to develop a smart phone application to assist elderly diabetes patients in self-management of their chronic condition.
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